SBI SHINSEI BANK

Free ATM withdrawals at our partner convenience store ATMs - From April1,2024, withdrawal fees for “Standard” stage customers will be free up to 5 withdrawals per month. Free ATM withdrawals at our partner convenience store ATMs - From April1,2024, withdrawal fees for “Standard” stage customers will be free up to 5 withdrawals per month.

Enjoy the benefits of the PowerFlex

Free ATM fees
 


Access our partner convenience stores' ATMs 24/7 for free.*1

Internet Banking
 


Access your account whenever and wherever you want.*2

Bilingual Service
 


English Internet banking and customer support available via Chat/Webform and Contact Center.

Free Domestic
online
transfer


At least one free domestic online transfer per month.*3

  1. ATM operating hours may differ depending on business hours of the building in which the ATM is installed and system maintenance of SBI Shinsei Bank or partners.
  2. Due to system maintenance, there are times when this service is unavailable.
  3. More details about the Preferencial services, Step Up Program

Services at our branches are mainly provided in Japanese. Some branches have English speaking staff, but they may not always be available. If you have concerns about communication, we recommend visiting a branch with someone who can understand Japanese. We appreciate your understanding.

Some of our financial products are subject to risk, including possible loss of the principal amount invested. Before purchasing any of our financial products please ensure you carefully read and understand the relevant product description in Japanese. The product description provides details of the risks, fees, and charges etc. that each product entails.

If there is any discrepancy between Japanese and English, the Japanese takes precedence over the English.