How to change your address / phone number


Login to PowerDirect and tap "Customer Support" tab.


Tap "Change Registered Address" button.
You may not be able to tap on this menu if there are any ongoing procedures which are being processed.


Enter your new address and tap on "Product Description of Foreign Currency Deposits to be confirmed prior to concluding the Customer Agreement on Foreign Currency Savings Deposit for PowerFlex Account" to confirm the information. If you agree with the contents please tap on "Next".

-The address change procedure will differ if you have opened an Investment Trust and/or a FX account".


Confirm the information which was entered and tap on "Confirm the above and Submit".
The procedure will be completed in approximately 2 business days.