Notice to customers making overseas remittances/domestic overseas remittances

Recently, measures implemented to prevent money laundering and the supply of funds to terrorist organizations have become increasingly important in response to the increase of terrorism, etc. in the international society. Shinsei Bank is also striving to implement and uphold such measures.

In order to continue offering customers a convenient overseas remittances/domestic overseas remittances service while also performing necessary checks relating to remittances,we will cease to accept remittance requests by Shinsei PowerCall (contact center) or at the Bank Counter from 1st October 2019, and all transactions of overseas remittances/domestic overseas remittances will be accepted online via our GoRemit app only. We appreciate your understanding and cooperation.

Customers planning to make overseas remittances/domestic overseas remittance in the future are strongly encouraged to sign up for the GoRemit app. With the GoRemit app, sign up, remittances requests, uploading of necessary documents can be processed entirely on the app.

• From August 1st, 2019, Shinsei Platinum Customers are entitled to make one free overseas fund transfer per month via GoRemit App only from Shinsei PowerFlex Account (Also applicable to domestic Foreign Currency remittances).
• You can check your remittance history in the GoRemit app, as well as save/print in PDF format. An "Advice of Transfer" will also be sent by postal mail to your registered home address after making remittances.

• Customers must apply separately to use the GoRemit app.

Main features of the GoRemit app.

• Register beneficiary accounts
• Submit necessary documents online via the app
• Make remittance requests
• Check remittance history in the GoRemit app, as well as save/print in PDF format

For more details on our Overseas Remittance
Smartphone App GoRemit, please click here.